You may be reeling from a new diagnosis or searching to find something new. Where ever you may be on your cancer journey, we make it easy to get started. To get started, simply call our new patient referral line direct at 260-234-2709. That’s it. No referral or prior relationship necessary.
When you call us, you will talk directly to one of our specially-trained Care Delegates. These knowledgeable, sensitive professionals can answer many of your questions and help get you the specialized care you need. Plus, anytime you have questions or maybe just want to talk to someone about your concerns, give our Care Delegates a call. They’re here to help.
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Insurance Just as in every other aspect of patient care, we are here to help you navigate through the insurance process.
We participate with most major insurance companies and will submit claims to your carrier on your behalf. Medicaid patients are welcome. As a new patient, you will meet with our patient account representatives, complete a patient information form and verify your insurance information. Please bring your insurance card(s) with you. A photocopy will be placed in your billing file. If you’re covered by more than one insurance company, please let us know which is the primary carrier in order to avoid delays in receiving benefits. If there is any change in your health coverage, please contact the office to update your records.
Some insurance companies require you to use a specific laboratory or to obtain referrals or pre-authorization for office visits, hospital admissions and treatment. It is your responsibility to obtain the initial referral and bring this with you on the first day or your first visit. If you need assistance with your insurance requirements, we will make every effort to help you.
Co-payments are payable at the time of your visit. We accept Visa, MasterCard and Discover. We will be happy to assist you in developing a payment plan.
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